reed.co.uk
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Account Executive
London, England
Sales, Full-time, 2+ years of experience

Role and responsibilities

Overview

The role of Account Executive is vital to the success of reed.co.uk. This role requires someone who can build valuable, long standing business partnerships with our customers and support their recruitment efforts. The role is an exciting mix of working with existing customers to achieve recruitment goals and retain business relationships, as well as working to re-engage lost customers. The role would suit an experienced account executive/manager or business development professional who has an aptitude for relationship building, problem solving and customer support.

Key Responsibilities

● Contacting existing customers

● Utilizing sales tools and software to provide data insight and guidance to customers

● Delivering against agreed customer success criteria

● Organisation of CRM

● Optimisation of customer content

● Upselling existing customer contracts with growth potential

● Renewing existing customer contracts

● Offering and managing trials of new products to existing customers

● Strategically mapping and forecasting; customer contact schedules, renewal values and growth predictions

● Re-engaging with churned customers

Required skills

  • Experience in generating new business and retaining existing business

  • Strong track record of customer retention and trial conversion

  • Highly goal orientated and self motivated

  • Organised and detail focused

  • Analytical

  • Confident and able to forge strong external relationships

  • Comfortable analysing and using data